Refund policy

Returns & Refunds Policy

All sales are final.

We do not accept returns or offer refunds for change of mind, sizing issues, or buyer’s remorse. Please review product details carefully before purchasing.

Damages & Order Issues

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 7 days of receipt at merch@michellekash.com with your order number and photos of the issue. If approved, we’ll work with you to resolve the situation as fairly as possible.

Shipping

Shipping costs are paid by the customer. Shipping timelines vary depending on the product and production method. Estimated timelines are provided where available but are not guaranteed.

Non-Returnable Items

All items are non-returnable, including but not limited to:

  • Apparel

  • Music formats (vinyl, cassette, etc.)

  • Limited edition or made-to-order items

  • Sale items and gift cards

Refunds (If Applicable)

If a refund is approved due to a verified issue, it will be issued to the original payment method within 10 business days after approval. Processing times may vary depending on your bank or payment provider.

If you have questions about your order, reach out to merch@michellekash.com.